Automated Data Reconciliation Transforms Operations for Brazilian Finance Leader Turim
Learn how a multi-family office automated portfolio ingestion and reconciliation with agentic AI tailored to its unique client needs.
Introduction
Founded in 2001, Turim pioneered the multi-family office model in Brazil. The firm serves select high-net-worth families with expertise spanning investment banking, asset management, and wealth planning. Turim has earned multiple Euromoney Private Banking Awards, including Brazil's Best for Digital Solutions in 2024 and Latin America's Best for Family Office Services in 2025.
Turim's operations team ingests and reconciles portfolio data from dozens of global financial institutions daily. PDF statements arrive from Brazilian and international banks. Excel spreadsheets come via email with varying structures. JSON feeds stream from Open Finance APIs, while reports arrive in Portuguese, and English. The team processes account statements, transaction confirmations, custody reports, and regulatory filings across multiple formats and languages.
As Turim's client base expanded, its manual reconciliation process became laborious. Growth brought more portfolios, more custodian relationships, and exponentially more data flows. The team identified opportunities to improve consistency, scalability, and efficiency by reducing dependency on manual processes. Turim needed an intelligent automation solution that could scale while maintaining the accuracy and audit trails that wealth management demands.
Challenges Faced
Manual Data Processing Slowed Operations
As data volumes increased, the team sought more scalable and automated ways to process portfolio information. Each new client portfolio required careful review and data entry across multiple systems. The processes lacked standardization, as different banks provided information in varying formats. This manual approach wasted human resources and limited the firm's ability to scale its client base efficiently.
Multiple Data Sources Created Complexity
Financial data arrived through diverse channels, including Open Finance feeds, bank APIs, email attachments, and file repositories. Each source used different formats and naming conventions for portfolios and assets. To maintain high standards of accuracy and consistency, the team saw an opportunity to improve how data was integrated across platforms. This complexity made it difficult to achieve a timely and unified view of client positions.
Enhancing Accuracy and Scale Through Automation
Reconciliation of portfolio positions across institutions involved significant manual work and cross-verification, demanding time and attention from specialized teams. As data complexity and volume increased, so did the need for more scalable and automated solutions. To maintain high standards of accuracy and consistency across all portfolios, the team sought a more efficient and intelligent approach — one that could enhance reliability while freeing up resources for higher-value analysis.
Cumbersome Audit Trails Hampered Compliance
Brazilian regulations, particularly LGPD (Lei Geral de Proteção de Dados), require comprehensive audit trails for financial operations. Turim's manual processes made it challenging to document every step of the reconciliation workflow. Improving traceability was key to supporting operational reliability and regulatory alignment as data complexity increased.
Solution Implemented
RapidCanvasand Turim collaborated closely to design and deploy an AI-powered onboarding and reconciliation platform tailored to Turim's specific operational needs. The solution leveraged RapidCanvas’s Hybrid Approach™, an Agentic AI + Human Experts model that combined intelligent automation with strategic human oversight to deliver a system specifically tailored to Turim's challenges.
To deliver value quickly, the implementation followed a phased approach. It began with a functional MVP delivered within two weeks to validate the core workflow and provide immediate value. This prototype covered the complete reconciliation process from data ingestion through reporting. It allowed Turim's team to test the solution with real portfolios while the teams refined the design together.
The platform automates data capture from multiple sources, including emails, file repositories, APIs, and Open Finance feeds. It processes diverse formats such as PDFs, Excel files, images, and JSON data, storing files securely in S3 when not ingested directly via API. The system identifies portfolios by matching client, account, and bank information against Turim's existing records. When it finds no match, it automatically onboards new portfolios into Turim's system. The reconciliation engine then compares ingested positions against internal records, flagging any discrepancies for review.
Recognizing the critical need for data security, the system delivered enterprise-grade protections and full compliance features. The platform encrypts all data both at rest and in transit, implements role-based access control, and maintains comprehensive audit logs for every operation. A monitoring dashboard provides real-time visibility into files received, processing status, error logs, and reconciliation results. The system preserves human oversight through strategic validation checkpoints, allowing Turim's team to review flagged discrepancies before finalizing reconciliations. This balanced approach delivers automation's efficiency while maintaining the control financial services teams require.
Results and Benefits
99.5% System Availability Ensures Business Continuity
The platform maintains consistent uptime (excluding brief scheduled maintenance windows). Turim's operations team can rely on the system for daily reconciliation workflows without disruption. This reliability eliminates the unpredictability that plagued manual processes and allows the team to plan their workdays with confidence.
Processing Time Reduced to Under 2 Minutes Per File
Files under 10MB now process in 15 minutes or less on average. This dramatic improvement frees the operations team to focus on higher-value activities like client service and portfolio strategy. The faster turnaround enables Turim to onboard new clients more quickly and respond to market events in near real-time.
Complete LGPD Compliance with Full Audit Trails
Every step of the reconciliation process generates automatic audit logs that meet international and Brazilian data protection requirements. The system captures who accessed what data, when they accessed it, and what actions they took. These comprehensive trails simplify regulatory reporting and provide clear documentation for internal and external audits.
Scalable Architecture Supports Future Growth
The modular platform design and the Global Extractor capability allows Turim to easily add new banks, data formats including PDFs and Excel, and workflows as its business expands. RapidCanvas built the solution to handle increasing volumes without performance degradation. This scalability removes technology as a constraint on Turim's growth ambitions.
Enhanced Data Quality and Consistency
Automated matching and reconciliation eliminate the human errors that previously threatened accuracy. The system applies consistent rules across all portfolios and asset types, regardless of source. Turim now maintains a single source of truth for client positions across all institutions.
Conclusion
Turim enhanced their portfolio reconciliation operations by evolving from a manual workflow to an automated and fully auditable process. The partnership with RapidCanvas delivered strong results in processing speed, accuracy, and compliance while positioning Turim for scalable growth.
With a functional MVP deployed in just two weeks, the rapid time to market enabled Turim to realize immediate productivity gains while building toward a comprehensive solution. The solution demonstrates how AI-powered automation can enhance human expertise in financial services. By strategically automating routine tasks and preserving human judgment for complex decisions, Turim gained a competitive advantage in wealth management operations.
Transform Your Financial Operations with AI-Powered Automation
Does your organization struggle with manual reconciliation processes, data inconsistency, or compliance challenges? RapidCanvas delivers custom AI solutions that automate complex financial workflows while maintaining the control and oversight your business requires. Our platform integrates seamlessly with your existing systems and scales as your business grows. Read what our clients say about us on G2.
Contact us today to schedule a consultation and discover how we can help you achieve operational excellence through intelligent automation. Ask about our expert-led 2-Day AI Workshops designed to accelerate your AI journey.
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