Transforming EDM Governance Through Agentic AI Innovation

Introduction

Businesses are drowning in information. Accessing, understanding, and leveraging data to make informed decisions is getting more difficult daily. Too often, meaningful analysis requires large teams with specialized technical expertise along with highly complex tools. A leader in data management solutions, wanted to empower its clients with a more intuitive and accessible way to interact with their data.

The company's Enterprise Information Intelligence Graph (EIIG) provides a robust data fabric platform for enterprises. However, they wanted to go further and democratize data insights, making them available to a wider range of users — not just data science experts. They partnered with RapidCanvas to develop a custom generative AI solution that would transform data and insights access. 

Challenges Faced

Complex Data Navigation: Users often struggled to navigate and interpret complex data within the company's EIIG platform. Extracting meaningful insights required significant technical expertise and knowledge of data structures and query languages, severely limiting access to information and impeding actionability.

Technical Barriers: Business leaders and teams faced frustrating bottlenecks when attempting to access information. Simple queries often necessitated support from technical teams, creating delays and delaying agile decision-making. The need to rely on expert analysts created a barrier to efficient data utilization.

Security and Compliance Concerns: Maintaining strict security and compliance standards was paramount for the company. Any solution needed to ensure that sensitive enterprise data remained protected while providing accessible insights to authorized users. Getting that balance was critically important.

Solution Implemented

RapidCanvas deployed a highly experienced and expert human team to analyze client needs and formulate a powerful Agentic AI solution. The team analyzed the datasets and the massive range of client user queries to develop a versatile and future-proof solution. They interviewed the company's internal and client teams to gather feedback and insights, ensuring the solution met the business's goals.

Based on this analysis, RapidCanvas and the data management leader co-developed an AI-powered platform with a conversational interface analogous to ChatGPT. This solution integrates seamlessly with the organization's EIIG platform, letting users interact with data using natural language and receive relevant insights.

RapidCanvas implemented a two-stage LLM infrastructure to optimize the platform. The first stage customizes the LLM using the organization's internal knowledge base and external sources. The second stage enables customer-level customization, letting clients tailor the LLM to their needs and data.

The platform prioritizes data security and compliance. It operates within the customer's environment, eliminating external API dependencies. Strong security protocols protect sensitive data and ensure compliance. The platform is fully integrated with key EIIG features, providing intuitive access to Impact Graph and Lineage capabilities. This lets users explore EIIG's full potential without risk of data leakage.

Results and benefits

The expert RapidCanvas team crafted a fully customized AI solution aligned to the company's unique needs. Close collaboration yielded a solution ideally suited to making data and insights easily accessible for the company's clients. 

The two-stage LLM infrastructure powering Wingman has demonstrably accelerated decision-making. Business leaders now access actionable insights faster, enabling more informed strategic decisions and greater agility in responding to market changes. This rapid access compresses the decision cycle, empowering more proactive and data-driven leadership.

Integrating the AI platform with the EIIG platform has significantly enhanced data governance. By grounding the AI solution in EIIG's knowledge graph, the platform leverages existing data structures and protocols, strengthening data integrity and reducing compliance risks. This integration facilitates adherence to regulations and internal policies, minimizing data-related compliance issues and providing a more secure data environment.

This integration has also democratized data access throughout the organization. Its intuitive conversational interface lowers barriers to data literacy, empowering employees at all levels to engage with data intuitively. This broader access fosters a data-driven culture, unlocking the potential for data-driven insights at every level and allowing employees to leverage data in their daily work.

Finally, the AI solution improves resource utilization. The platform's handling of basic data queries frees technical teams for more complex analysis, optimizing resource allocation. The two-stage LLM infrastructure enables both platform-level and customer-level customization, ensuring adaptability to evolving needs and providing a long-term, scalable solution.

Conclusion

The AI solution thus implemented has optimized data access and analysis capabilities for the data management leader's clients. This major product enhancement positions them for continued growth and creates a powerful competitive advantage. By partnering with RapidCanvas, the company empowered client teams to make more informed decisions based on readily available insights, leading to improved efficiency and stronger data governance. 

With RapidCanvas, your team can focus on strategic initiatives and drive better business outcomes, all while optimizing data access and maximizing the value of your data assets.

To learn more about how RapidCanvas can help your organization achieve similar success, contact us for a free consultation.