Marketing

Sentiment Analysis Of Customer Reviews Using RapidCanvas AutoAI

Understand customer feedback using sentiment analysis of reviews to power better marketing and customer success programs, with RapidCanvas.

Understanding Your Customers' True Feelings

Businesses today face major difficulties in analyzing the huge volumes of unstructured text data from various sources like social media, reviews, and surveys. Traditional rules-based techniques cannot accurately capture the nuanced emotions and intent behind customer feedback. This leads to a lag in responding to customer concerns and addressing pain points.
Increasing Data
Analyzing large, complex datasets from multiple channels.
Analyzing Customer Behavior
Identifying subtle emotions like frustration or satisfaction, can result in bias and errors in data and analysis.
Dynamic Expressions
Keeping pace with evolving language and expressions.

How RapidCanvas AI Solution Uncovers Granular Customer Sentiments

Our advanced natural language processing models are trained on massive categorized datasets of customer feedback. This allows our AI solution to understand the context and classify the sentiment of new data as positive, negative or neutral. Our customizable dashboards then visualize these sentiment trends and insights in real-time.

Data Collection

Collect and clean large volumes of multichannel customer feedback on one platform, ready for machine learning.
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Data Ingestion

Categorize text data to train ML models.
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Modeling

Highly accurate models analyze critical data for sentiment and intent.
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Deployment

Dashboards highlight trends and top concerns.
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Actionable Insights to Boost Customer Experience

With our AI-powered sentiment analysis, businesses can process feedback from customers at scale with increased accuracy.
Better Insights
Real-time processing of large volumes of unstructured data.
Better Understanding of Customers
Precisely identify pain points and areas of improvement by uncovering specific emotions like satisfaction and delight.
Early Issue Detection
Monitor changes in sentiment trends over time to identify rising issues before they become widespread.
Data-Driven Decisions
Quantify vague feedback into actionable insights

Some of our results

Hear from Our  Customers

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Understanding Your Customers' True Feelings

Increasing Data
Analyzing Customer Behavior
Dynamic Expressions
Increasing Data
Analyzing Customer Behavior
Dynamic Expressions
Increasing Data
Analyzing Customer Behavior
Dynamic Expressions
Increasing Data
Analyzing Customer Behavior
Dynamic Expressions
Increasing Data
Analyzing Customer Behavior
Dynamic Expressions
Increasing Data
Analyzing Customer Behavior
Dynamic Expressions

Why customers choose RapidCanvas for sentiment analysis of customer reviews

See Rapid Time-To-Value
Address unique business needs without starting from scratch; state your business problem and the AutoAI discovery process will generate a matching AI solution within hours.
Build Expert-Led AI
Leverage the industry knowledge of data science experts, as required, to validate against industry benchmarks and ensure optimal AI solution performance
Access Actionable Business Insights
Create visual, interactive data apps, dashboards and reports to showcase business KPIs and outcomes, and monitor business performance
Use An End-To-End AI Solution
Achieve an end-to-end AI solution with an out-of-the-box setup for all steps from data orchestration, data preparation, transformations, model building and testing, through to model deployment and data apps