How AI and Domain Expertise Are Transforming Supply Chain Decision-Making
Closing the Strategy-Execution Gap: How AI and Domain Expertise Are Transforming Supply Chain Decision-Making
About this Session
AI is reshaping supply chain operations—but many organizations still struggle to turn insights into action. Citwell and RapidCanvas are hosting a joint webinar to explore how supply chain expertise and AI-native technology can help close the gap between strategy and execution. In this session, we’ll discuss how companies can:
- Combine domain expertise and AI-native technology to build working solutions in weeks, not months
- Define clearer priorities, constraints, trade-offs, and governance
- Move from dashboards and reporting to faster, AI-supported decisions
- Attendees will also view a live demo of how Citwell and RapidCanvas developed a working Control Tower example that turns supply chain methodology into actionable intelligence.
Led by Ray Hsu, Vice President and General Manager at RapidCanvas and Pierre Abou Hamad, Partner and Country Manager at Citwell USA.
Register Here
About Speakers:
Ray Hsu leads the development of innovative AI strategies that reshape supply chain and manufacturing with new levels of efficiency and sophistication. Under his leadership, teams consistently accelerate digital transformation initiatives that deliver measurable ROI and long-term competitive advantage. With more than 30 years of experience applying cutting-edge technologies to drive business outcomes across industries, Ray brings a unique blend of technical expertise and strategic vision. Prior to joining RapidCanvas, he spent over 15 years at National Instruments in a variety of leadership roles and was awarded multiple U.S. patents for his work. Ray holds a Master’s degree in Computer Science from the Georgia Institute of Technology and graduated summa cum laude with a Bachelor’s in Computer Engineering from the University of Texas at Arlington.
Pierre Abou Hamad is a seasoned professional excelling in Sales and Operations Planning (S&OP), with over 18 years of consultancy experience. He’s led 30+ transformative projects in large corporations and SMEs. Currently serving as Citwell’s US Affiliate Country Manager, Pierre work on subjects combining Operations, Services, and IT. Pierre’s background as a Mechanical and Supply Chain engineer, coupled with certifications like ASCM and DDI, underscores his commitment to staying ahead in the industry. But Pierre doesn’t just talk the talk, he walks the walk. Certified by Inchange, CIPE, and the Demand Driven Institute, his seminars, and training are tailor-made to optimize S&OP processes, ensuring attendees leave with actionable insights.
