Analyze cases, gather evidence, and navigate complexities for swift and effective chargeback resolution to minimize revenue loss, using RapidCanvas AI platform that combines the precision and automation of AI agents.
Chargeback disputes are a major challenge for ecommerce merchants and financial institutions . Without AI, merchants face high dispute rates, manual review processes, and lost revenue from illegitimate disputes.
High Chargeback Rates
Merchants can see chargeback rates of 0.5-1% of revenue, exceeding thresholds set by card networks.
Labor Intensive Processes
Disputing chargebacks requires manually reviewing order details across multiple systems to gather supporting evidence. This is time consuming and expensive.
Lost Revenue
Many illegitimate chargebacks are accepted to avoid the cost of disputing, resulting in lost revenue.
Streamline Dispute Management with RapidCanvas AI Solution
RapidCanvas solution equipped with AI and machine learning analyzes transaction data to detect fraud patterns. This enables automation of dispute workflows to efficiently prevent and manage chargebacks.
Data Acquisition and Ingestion
Data Acquisition and Ingestion
Collect dispute-related data from various sources like customer support tickets, emails, and internal databases & ensure data quality through cleaning and pre-processing.
Extract and choose relevant features from the data that can be used for AI models, such as dispute category, keywords, customer sentiment, and resolution history.
Implementing RapidCanvas for chargeback management provides significant benefits for merchants.
Reduce Chargeback Rates
Identify illegitimate disputes preemptively to reduce chargeback rates.
Improve Customer Experience
Legitimate customers see faster resolutions and reduced friction.
Recover Revenue
Fighting more illegitimate disputes results in higher revenue recovery.
Enhance fraud detection
Detect emerging fraud patterns that manual reviews can miss.
Key Industry Metrics
Hear from Our Customers
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Managing Chargeback Disputes without AI
High Chargeback Rates
Labor Intensive Processes
Lost Revenue
High chargeback rates
Labor intensive processes
Lost Revenue
High chargeback rates
Labor intensive processes
Lost Revenue
High chargeback rates
Labor intensive processes
Lost Revenue
High chargeback rates
Labor intensive processes
Lost Revenue
High chargeback rates
Labor intensive processes
Lost Revenue
Why customers choose RapidCanvas for chargeback dispute resolution
See Rapid Time-To-Value
Address unique business needs without starting from scratch; state your business problem and the AutoAI discovery process will generate a matching AI solution within hours.
Build Expert-Led AI
Leverage the industry knowledge of data science experts, as required, to validate against industry benchmarks and ensure optimal AI solution performance
Access Actionable Business Insights
Create visual, interactive data apps, dashboards and reports to showcase business KPIs and outcomes, and monitor business performance
Use An End-To-End AI Solution
Achieve an end-to-end AI solution with an out-of-the-box setup for all steps from data orchestration, data preparation, transformations, model building and testing, through to model deployment and data apps
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